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5 Huge Reasons Why Your Business Should Switch to VoIP

2008-06-16T10:39:00.002-07:00

Today, many businesses are choosing to unplug and go with VoIP technology. There are many advantages for using VoIP including cost effectiveness, greater productivity, and the incorporation of data, audio, and video all intertwined in one program. Here is an overview of five reasons that your business should make the switch to VoIP.

1. VoIP Reduces Cost

Businesses today depend upon telecommunications. Whether it is Internet, E-mail, Customer Service through telephone, online web applications, and E-mail, or whatever your IT business needs may be, VoIP offers to handle all of your needs with one application. Additionally, this reduces cost and increases productivity. VoIP also has combined with software applications that are perfect for many business needs. Software such as accounting programs, Email, and PC based applications help to save money by combining services.
The reduction in long distance charges is another great advantage for switching to VoIP for business needs. By combining data, video, and audio needs, companies save on bandwidth usage, which ultimately leads to financial savings.

2. VoIP is perfect for Call Centers

VoIP is slowly becoming the standard choice for Call Centers. VoIP offers some major benefits for Call Centers such as flexibility, cost efficiency, and enhanced customer service applications. For instance, in the past, a Call Center needed to be a stabilized facility equipped with many phone lines used by people who would physically be located in the Call Center. By using VoIP for your Call Center, not only is your main location easily relocated as your business expands, but you can hire employees virtually world wide. Larger companies take advantage of VoIP Call Centers by outsourcing work overseas where they can hire employees for less.

The Integration of data, audio, and web based features is another reason why businesses are opting for VoIP. Customer service calls are handled more efficiently with the integration of these three components. Not only are calls transferred more proficiently, but also greater care can be given to customers when Call Centers use integrated software platforms.

More Call Centers are taking advantage of the opportunity to hire employees world wide through VoIP services. Employees may work in different time zones, giving greater customer service benefits year round, and hiring home based employees is another way businesses are choosing to save money.

3. VoIP is better for Mobile Employees

Many companies employ mobile workers. Mobile Employees have typically used cell phones at the company?s expense to stay in touch during the day. By utilizing VoIP Mobile Employees can remain virtually connected with the company, and the company saves money on fees.

When mobile employees rely on cell phones, many times a customer will call the main office, only to hear a message or be told the worker?s cell phone number. This requires the customer to hang up and call the employee on their cell phone- increasing the chance that the employee will lose the sale. By using VoIP, a call is instantly routed to the mobile employee and productivity increases.

Since VoIP integrates many other technologies, including E-mail, mobile employees are able to conduct many more transactions with one application.

4. VoIP allows Real Time Global Conferencing

Global conferencing and training can put a burden on a business. Attempts to reach employees worldwide are not only expensive but time consuming as well. With VoIP technology businesses can avoid conferencing costs, and enable secure audio and videoconferences to offices worldwide. By reducing long distance costs, employees are also taking advantage of calling each other and corporate headquarters more frequently.

5. VoIP offers Flexibility that Ultimately Increases Productivity

VoIP allows greater flexibility. By using a standard VoIP Phone Adapter, you are able to take your telephone number with you. This allows greater productivity by allowing employees to conduct business overseas, while traveling, staying in hotels, etc. Your customers will be able to call you on your regular business phone number, and you won?t have to use your cell phone.

Many VoIP services are fully integrated with PC applications such as fax and email. There is greater productivity when employees can integrate their email and phone services with one application. Conduct business with VoIP on your laptop, any time day or night.

With the option to get VoIP phone numbers with area codes throughout the country, and some world wide, businesses can expand by choosing local area codes for the city, state, or country they are targeting.

How to go Wireless with VOIP in 5 Easy Steps by Michael Plante

2008-06-16T10:39:00.001-07:00

You've seen the ads, and now you too, want to go wireless with a VoIP service. You have done your homework and are convinced that not only will VoIP save you money, but also the added features are just what you need for your small business as well as your residence. Here are some tips to help you set up your VoIP service.

1. Choose your Service Provider

First, you will need to decide what type of VoIP service you will require. VoIP comes in plans for Residential Users, Small Business Offices; Medium sized businesses, Business-to-Business service providers and International VoIP. The best way to begin is by choosing your needs, and then compare different plans. A good idea is to make a list of all of your requirements in a VoIP plan. This will help you determine which plan is right for you. Some service providers will meet the needs of a small business under their residential plans, while others will have services designed specifically for the small home business. Residential service providers typically include a phone adapter for use with the VoIP service. The Phone adapter allows you to use your house phones with VoIP.

A Small business Service provider may also include an adapter box that will connect from your phone to your Internet connection. Some of the benefits included with small business service providers include integrating E-Mail, fax, and your unlimited local and long distance calling.

For larger businesses, you can choose a provider that will allow a larger network of users. This includes multi-line systems.

Business-to-Business services include Call Centers, Video training, and web enabled conferencing applications.

2. Purchase Needed VoIP Equipment

Many service providers will provide you with various equipment that you need such as phone adapters and software. If you need any additional items, you can contact your provider and see if they have them available. You must have high speed Internet before you can use VoIP. There are a limited amount of providers that will run on dial up, but don't trust it. You need a High Speed Internet connection to run all of your applications and to provide high quality audio and video capabilities.

3. Choose Your Phone Number

With VoIP you have the option of selecting your phone number. In some cases, you can keep your current phone number. You will have to check with your VoIP provider and see what their options are. However, many service providers do provide the option of selecting your own area code. Some companies even have the choice of selecting area codes worldwide. This is a wonderful option for those who would like to choose an area code located where their family and friends are. For your unlimited calling plan, you can call your friends and family any time. But for those who are not on VoIP, they will thank you for giving them the option of calling you on local rates.

4. Pick Your Features

You will be amazed at how many features come with your VoIP service. This includes Voicemail, Caller ID, Three way calling, Call Block and a host of others. You will need to check with your service provider to review all of the features available with your plan. One of the benefits of using VoIP is that you can set up your phone features through the Internet, as well as monitor them.

For small businesses that have mobile employees, this is a fantastic option. By using VoIP, they can answer their business calls, wherever they are, as well as answer voicemails through their personal E-mail accounts or though various web based applications.

5. Enjoy the Flexibility of VoIP

Last but not least, once you have your VoIP services ready to go, enjoy the unlimited freedom that you will experience. Whether in your residence, small business, or for business to business calls, VoIP will allow you greater choices, enhanced services, and discount rates. Your call quality will be top of the line, and you will enjoy being able to talk for unlimited minutes worldwide. When you compare service plans and providers, be sure to choose the one that best fits your needs.

VoIP Growing Astronomically, $23.4 Billion By 2009 Projected

2008-06-16T10:38:00.002-07:00

Already on a tear, VoIP service is predicted to grow 18-fold -- from $1.24 billion in 2004 to $23.4 billion in 2009 -- representing total revenues of $62 billion to be spent on the technology over the five-year period, according to a report released Wednesday.

The figures were contained in a report from Infonetics that also predicted 24 million subscribers will be using VoIP service in 2008.

In an interview, Kevin Mitchell, Infonetics principal analyst, Service Provider Next Gen Voice & Mobile Core, noted that Vonage leads the residential and SoHO VoIP subscriber market with 32 percent market share.

The report marks movement among the top three providers. Vonage, the leader, with more than one million subscribers, has seen its market share drop to 32 percent from 36 percent in the first quarter of 2005. Cablevision dropped to 19 percent market share from 21 percent. Time Warner Cable, on the other hand, has been gaining, from 21 percent in the first quarter to 25 percent in the current report.

“Time Warner was playing around with VoIP for sometime,” Mitchell said. “At the end of last year they brought it out for full availability in all Time Warner markets in their footprint. Time Warner has tens of millions of cable subscribers.”

Cable companies have an advantage in VoIP because many of their customers already have broadband service, which is a necessary ingredient for VoIP. Mitchell noted that other cable firms are likewise offering VoIP, albeit in different flavors. Many cable firms are offering VoIP over antiquated TDM technology.

Many VoIP users with cable-based systems may not even know they are calling over VoIP, said Mitchell, observing that cable companies often market VoIP using names such as “Digital Phone.” Noting that cable companies spent several months perfecting their VoIP offerings, Mitchell said marketing of VoIP by cable firms has been gathering momentum in recent months.

The situation is different with telephone companies. “The Telcos,” said Mitchell, “will get there, but not as rapidly.”

He explained that the major telephone companies are moving to introduce fiber and that VoIP is likely to be increasingly used when fiber’s deployment is more widespread. Mitchell noted that large North American telephone companies such as Verizon, Qwest, and Bell Canada offer VoIP services and that the firms are learning from the early deployment of the IP calling services.

Asked whether “VoIP filtering” -- nascent efforts to block VoIP -- would likely impact the growth of VoIP, Mitchell said he doubted it. The outcry from consumers, he explained, would be fierce at attempts to block VoIP, and he didn't think entrenched telecom firms would attempt to block the service anyway.

VoIP vs. Analog

2008-06-16T10:38:00.001-07:00

Many people today prefer VoIP to Analog phones. Analog or traditional phones are losing the battle against VoIP when it comes to cost effectiveness, standards, quality, and ease of use. VoIP stands for Voice over Internet Protocol and VoIP is the technology that transmits voice as packet files over the Internet. This is known as the Packet Switching Network. Standard Analog phones use the Circuit Switching Network and the entire landline Analog telephone system is referred to as the Public Switched Telephone Network.

The main difference between Packet Switching and Circuit Switching, is that Packet Switching uses (data) or Packets and sends them over the Internet while Circuit Switching is accomplished by using electrical circuits to make a telephone connection. Circuit Switching is like the old switchboard operators, wearing headsets frantically trying to connect the right caller with the receiver. Packet Switching is used to transfer data all across the Internet- it is used for E-mail.

Many people are choosing VoIP over Analog because of the many benefits that it offers.
The calling features that usually come with your Analog service for a fee are often included for free with your VoIP service. These include features such as Call Waiting, Call Forwarding, Call Block, Three-Way- Calling, Voice Mail, * 69 and more. Another benefit to VoIP services include the fact that many providers will let you keep your existing phone number, or allow you to select a new area code. Selecting a new area code has great appeal to many people. For instance, a customer can select an area code for the same town where most of his friends or family live. By choosing this area code, not only is he still getting a great deal with his VoIP services, but also now his family and friends will save money whenever they call. For them, it will be a local and not a long distance call.

VoIP is also preferred by many businesses as their method of telecommunications.
Businesses prefer the flexibility, freedom, and cost effectiveness offered by VoIP as compared to Analog service providers. Businesses today depend upon telecommunications. Whether it is Internet, E-mail, Customer Service through telephone, online web applications, and E-mail, or whatever your IT business needs may be, VoIP offers to handle all of your needs with one application. Additionally, this reduces cost and increases productivity. VoIP also has combined with software applications that are perfect for many business needs. Software such as accounting programs, Email, and PC based applications help to save money by combining services.
The reduction in long distance charges is another great advantage for switching to VoIP for business needs. By combining data, video, and audio needs, companies save on bandwidth usage, which ultimately leads to financial savings.

Businesses are also opting for VoIP in their Call Centers. VoIP is slowly becoming the standard choice for Call Centers. VoIP offers some major benefits for Call Centers such as flexibility, cost efficiency, and enhanced customer service applications. For instance, in the past, a Call Center needed to be a stabilized facility equipped with many phone lines used by people who would physically be located in the Call Center. By using VoIP for your Call Center, not only is your main location easily relocated as your business expands, but you can hire employees virtually world wide. Larger companies take advantage of VoIP Call Centers by outsourcing work overseas where they can hire employees for less. The Integration of data, audio, and web-based features is another reason why businesses are opting for VoIP. Customer service calls are handled more efficiently with the integration of these three components. Not only are calls transferred more proficiently, but also greater care can be given to customers when Call Centers use integrated software platforms.

More Call Centers are taking advantage of the opportunity to hire employees world wide through VoIP services. Employees may work in different time zones, giving greater customer service benefits year round, and hiring home based employees is another way businesses are choosing to save money. VoIP provides solutions for businesses that Analog just simply does not address.

Most people prefer VoIP over Analog, and the future points to the fact that VoIP will only increase in popularity.

The VoIP Telephone Services Revolution

2008-06-16T10:37:00.004-07:00

Ever since the birth of the internet, entrepreneurs with an eye to the future have predicted that voice communications -- telephone services -- would eventually be merged with internet services.

With the widespread adoption of VoIP, that day has come, and it is causing a revolution in the telephone industry.

In simple terms, a VoIP service allows you to use your broadband (high-speed) connection to place telephone calls over the Internet. It is not difficult to see how this is rocking the telecom industry to the core.

**It's all about cost**

Two things have made traditional telephone service providers like AT&T and Bell so powerful. Their monopoly over local telephone services, and their traditional stranglehold on lucrative and usually over-priced "long distance" services. Both of these captive markets have been seriously eroded over the last few years, as the reality of VoIP has started to sink in.

In anticipation of the revolution that is now upon us, most aspects of telephone service have gradually been opened up to competition. Most of us now have a choice of providers for both local and long distance telephone service.

And the biggest reason for the new competitive environment is the recognition that the widespread adoption of VoIP is inevitable.

**The development of VoIP**

VoIP has been developing slowly over the last ten years or so. Early implementations allowed computer users to talk to each other through their computers. This was only feasible if you had a voice-enabled computer, a reliable and stable internet connection, and a software program installed on your computer that made it all work.

The advantage of this computer-to-computer communication was that you could completely bypass the traditional telephone system and talk to anyone in the world free of charge -- as long as they had a similar setup to yours.

But the disadvantages of communicating this way were also obvious. You could only communicate this way using your computer. You were completely dependent on often unstable dial-up internet connections. And the person at the other end of the conversation had to also be "online" with a voice-enabled computer.

**Today's VoIP has solved these problems**

Today's versions of VoIP have left these problems in the past.

Two things were required to make VoIP technology feasible on a large scale basis, and both of these things have now been realized.

First, broadband internet service has been widely adopted. This makes it possible to have stable internet connections that are "always on".

Second, the industry has developed a simple, inexpensive method of integrating the IP network (the internet) with the traditional telephone system. This allows a user of VoIP to use his or her own telephone to call anyone else in the world who has a traditional telephone connection.

This is where we are today. As traditional telecom companies like AT&T, Bell, Qwest, and SBC develop their own implementations of VoIP technology the way has been opened up for a myriad of choices for consumers.

Today's VoIP allows anyone with a broadband internet connection to place calls to anyone with an ordinary telephone connection, anywhere in the world.

**Why you save money with VoIP**

The major advantages of VoIP are lower cost, and greater flexibility with no significant decrease in voice quality.

First, a VoIP subscriber does not need a traditional phone line. Instead, you are assigned a phone number by your VoIP provider.

Prices for these numbers can be as low as $9 usd per month.

Second, most VoIP subscribers will purchase a "bundle" of services that includes unlimited incoming calls and unlimited long distance calls to anyone within a defined geographic area. For instance, VoIP unlimited calling plans to anyone in the USA or Canada start at around $20 per month.

Third, most VoIP service providers offer free bundled features that most traditional telephone companies charge for. These include free voicemail, call forwarding, caller ID, call waiting, call waiting ID, 3 way calling, speed dialing, and many more of the services that the traditional companies are constantly trying to sell you.

**Greater flexibility and portability**

Another significant advantage is the flexibility and portability of VoIP phone service. With VoIP your personal telephone number is programmed into the converter that acts as a bridge between your internet connection and your regular telephone. This has several important advantages. As already mentioned you do not need an actual land line. Instead your telephone number is assigned to your converter (not to your geographic land line). So you can take your converter with you anywhere in the world, plug it into any available broadband connection, and immediately start using your regular number to make and receive calls. This flexibility also lets you choose a number in an area code where most of your long distance calls originate. For instance, if many of your friends, family, business associates or customers are calling from a specific city that traditionally involved a long distance call for them, you could choose a number in that area code and immediately turn all their calls to you into local (free) calls for them.

The advantages of VoIP are many, and the savings can be very significant. So it is no wonder that VoIP has become the hottest telecom technology of the decade. Informed consumers and businesses around the world are adopting this technology at a phenomenal rate.

VoIP : Voice over IP for Beginners

2008-06-16T10:37:00.003-07:00

For those who have never heard about the potential of VoIP, be prepared to radically change the way you think about your current long-distance calling plan. VoIP (Voice over Internet Protocol) is very simply, a method for taking ordinary analog audio signals and turning them into digital signals that can be sent over the Internet.

So what? Well, for those of you who are already paying a monthly fee for an Internet connection, this means that you can use that same connection to place free long distance phone calls. This process works by using already available VoIP software to make phone calls over the Internet, essentially circumventing phone companies and their service charges.

Interestingly, VoIP is not an entirely new thing. In fact, a number of providing companies have been around for some time. But it has only been with the more recent explosion of high-speed internet access usage, that VoIP has gotten any attention. Now the major telephone carriers are setting up their own VoIP calling plans throughout the US, another testament to the potential of the technology.

How VoIP Is Used

While there are a number of ways that VoIP is currently being used, most individual callers fall into one of three categories: ATA, IP Phones, and Computer-to-Computer.

ATA or Analog Telephone Adaptor, is the most common way of using VoIP. This adaptor actually allows you to hook up the phone that is already in your house, to your computer, and then your Internet connection. What the ATA does, is turn the analog signals your phone sends out into digital signals that can be sent over the Internet. Setting up this system is quite simple. It simply requires that you order an ATA (its an adaptor remember), plug the cable from your phone which would normally go into the wall socket into the ATA, and then the ATA gets plugged into your computer, which is connected to the internet. Some ATAs include software that has to be installed on your computer before its ready, but basically it's quite a simple process. Then you are ready to make some calls.

The next type of VoIP usage utilizes IP Phones instead of your home phone. The IP Phone looks just like a normal phone, with all the same buttons and cradle, the only difference is that instead of having a normal wall jack connector, it has an Ethernet connector. This means, that instead of plugging in your IP phone to the wall jack like you would with a regular analog phone, it gets plugged directly into your router. This option allows you to circumvent your personal computer, and it also means that you will not have to install any software, because its all built in to the handset. In addition, the fact that Wi-Fi IP phones will soon be available, which will allow subscribing callers to make VoIP calls from any Wi-Fi hot spot, make this option an exciting possibility.

The simplest and cheapest way to use VoIP is through computer-to-computer calls. These calls are entirely free, meaning no calling plan whatsoever. The only thing you need, is the software which can be found for free on the internet, a good internet connection, a microphone, speakers, and a sound card. Except for your monthly internet service fee, there is literally no cost for making these calls, no matter how many you make.

For large companies, VoIP also offers some very unique possibilities. Some larger companies are already utilizing the technology by conducting all intra-office calls through a VoIP network. Because the quality of sound is comparable to and in some cases surpasses that of analog service, some international companies are using VoIP to route international calls through the branch of their company nearest the call's destination and then completing it on an analog system. This allows them to pay local rates internationally and still utilize the same intra-office VoIP network that they would if they were calling someone in the next cubicle over.

Other Advantages of VoIP

While your current long-distance plan covers you for only one location, say calls made from your office, with VoIP, you can make a call anywhere that you can get a broadband connection. That is because all three methods above, unlike analog calls, send the call information via the Internet. This means you can make calls from home, on vacation, on business trips, and almost anywhere else. Anywhere you go, with VoIP you can bring your home phone along with you. In the same way, computer-to-computer connections mean that as long as you have your laptop and a connection, you are ready to go.

There are also some nifty benefits to having your calls transmitted over the Internet. For example, some VoIP service providers allow you to check your voicemail via your e-mail, while others allow you to attach voice messages to your e-mails.

How VoIP Works

The current phone system relies on a reliable but largely inefficient method for connecting calls known as circuit switching. This technique, which has been used for over 100 years, means that when a call is made between two people a connection is maintained in both directions between callers for the duration of the call. This dual directional characteristic gives the system the name circuit.

If, for example, you made a 30-minute call the circuit would be continuously open, and thus used, between the two phones. Up until about 1960, this meant that every call had to have an actual dedicated wire connecting the two phones. Thus a long distance call cost so much, because you were paying for pieces of copper wire to be connected all the way from your phone to the destination phone, and for that connection to remain constant throughout the call. Today, however, your analog call is converted after leaving your house to a digital signal, where your call can be combined with many others on a single fiber optic cable. While this system is certainly an improvement over the past copper wire system, it is still quite inefficient. This inefficiency is due in part to the fact that the telephone line can't distinguish between useful talking and unneeded silences. For example, in a typical conversation while one person is talking the other person is listening. Thus the current analog system uses roughly half its space sending useless messages like this silence. But there is also more information, even down to pauses in speech, which under a more efficient system can be effectively cut out rather than wasting the circuit space. This idea of only transmitting the noisy bits of a telephone call and saving a great deal on circuit space, is the basis of Packet-Switching, the alternative method to circuit switching that the VoIP phone system uses.

Packet-Switching is the same method that you use when you view a website. For example, as you read this website, your computer is not maintaining a constant connection to the site, but rather making connections to send and receive information only on an as needed basis (such as when you click on a link). Just as this system allows the transfer of information over the Internet to work so quickly, so also does it work in the VoIP system. While circuit switching maintains a constant and open connection, packet switching opens connections just long enough to send bits of data called packets from one computer to another. This allows the network to send your call (in packets) along the least congested and cheapest lines available, while also keeping your computer or IP phone, free to send and receive messages and calls with other computers. This way of sending information, not to mention data compression, makes the amount of information which must be transmitted for every call at least 3-4 times less for VoIP than the exact same call in a conventional telephone system. For this reason, VoIP is so much cheaper than conventional calling plans.

The Future of VoIP

While most analysts believe it will be at least a decade before companies and telephone providers make the full switch to VoIP, the potential for the technology's use today is already quite astounding. A report by the Forrester Research Group predicts that by the end of 2006, nearly 5 million U.S. households will be using VoIP phone service. With the savings and flexibility that the technology already offers, and new advances just ahead on the horizon, we can expect those numbers will only increase in the future.

Will VoIP be a Mass Market Product?

2008-06-16T10:37:00.001-07:00

A common thinking among "Marketing people " is that for every product that enters the market there must be a path, a target, a need ( real or created) that decides how the product must enter the consumer's life, which part of the population is more likely to go for it, which niche it is going to fill and, most important "...certain things being stated, something other than what is stated follows of necessity from their being so." and that is the final issue: the price.

Depending on those anavoidable patterns a product is more or less ready for a certain market.

High technologically devices, the ones that offer perfect quality and cost a fortune will target the elitarian market, where the price has not big importance (on the contrary, if the price would be lower than what certain people can afford, the product wouldn't reach them) since it means luxury.

When a product ceases to be luxury and begins to be a need, then the mass market is ready. The product can enter 60% of consumers' lives, reach easily a good upgrade in the percentage and become " The New Product of the year 200....".

Let's consider the VoIP market.

Prior to recent theoretical work on social needs, the usual purpose of a product invoked individual (social) behaviors. We now know that these assumptions are not completely wrong.

Wrong would be NON considering them.

In systems where many people are free to choose between many options, a small subset of the whole offer will get a disproportionate amount of traffic (or attention, or income), even if no one of the system actively work towards such an outcome. This has nothing to do with moral weakness, selling out, or any other psychological explanation. The very act of choosing, spread widely enough and freely enough, creates a power law distribution.

Now, thanks to a series of breakthroughs in network theory by researchers we know that power law distributions tend to arise in social systems where many people express their preferences among many options. We also know that as the number of options rise, the curve becomes more extreme. This is a counter-intuitive finding - most of us would expect a rising number of choices to flatten the curve, but in fact, increasing the size of the system increases the gap between the #1 spot and the median spot.

In other words: give to the people the choice among desktop phones and mobile phones and the majority will choose what they think more convenient, in spite of the cost of the service.

In a way the cost of the service is the only left advantage in favour of the fixed telephony.

If the price was the same the desktop phones would disappear from the life of the average consumer (mass market consumer).

To see how freedom of choice could create such unequal distributions, consider a hypothetical population of a thousand people, each picking their favorite way of telecommunication. One way to model such a system is simply to assume that each person has an equal chance of liking each kind of telephony. This distribution would be basically flat - most kind of telephony will have the same number of people listing it as a favorite. A few will be more popular than average and a few less, of course, but that will be statistical noise. The bulk of the telephony will be of average popularity, and the highs and lows will not be too far different from this average. In this model, neither the quality of the voice, the availability, the design of the device nor other people's choices have any effect; there are no shared tastes, no preferred genres, no effects from marketing or recommendations from friends.

This is the mass market of VoIP as dreamed and forecasted by most hardware producers.

People would choose VoIP in spite of the fact that the systems are not intercommunicating, the available phones are just desktop phones, most of the population doesn't have a "Flat rate DSL" and some do not even have a decent connection, (just one " UP to...) and just because VoIP means cutting cost.

They have a few wrong assumptions:

Most of the people want to save calling internationally
Most of the people will use a cheap Flat rate connection
Most of the people know how to handle a computer or a network, and so solve all the eventual problems that could arise.
But they do not consider that:

Most people call locally and just a few once in a while internationally.
Most of the people do not have a cheap flat rate Internet
Most of the people are not IT experts.
Besides people's choices do affect one another. If we assume that any kind of telephony chosen by one user is more likely, by even a fractional amount, to be chosen by another user, the system changes dramatically.

If Robert (our average mass market consumer) likes to have a phone in his pocket, available mostly anywhere, it is very likely that Mary would like the same.

Is VoIp ready for the "Mass Market"?

The answer could be No and Yes.

What would VoIP offer more than the existing several choices?

Price. Telephone calls would be completely free of charge among two IP phones ( and that believe me is a GREEEEAT THING when you try it)
The never enough considered satisfaction to be able to ref..ck who f..cked us for many years...
What would VoIP telephony need to be #1 spot in the curve?

A reliable PORTABLE Phone that doesn't need millions of Hot Spot's to work.
A reliable, cheap flat rate internet connection anywhere for everybody.
If ONE could put these patterns together, THEN VoIP would really have the chance to be #1.

VoIP for the Family?

2008-06-16T10:36:00.004-07:00

There is no doubt that you have heard about VoIP by now. It�s made headlines and is plastered everywhere both in online and TV advertisements. Just in case you haven�t caught on to the hype yet, VoIP is the abbreviated term for Voice over Internet Protocol. Voice over Internet Protocol is basically the ability to communicate on a phone over your Internet connection.

With VoIP, the promise is the ability to make local and global long distance calls at a significantly lower rate than over a plain old telephone line through your local carrier. The VoIP trend has caught on and large enterprises all over the globe are adopting this new technology to reduce their cost of business communications which may include fax, conference calling, along with streaming video applications. VoIP has been around for some time, but it has only been until recently that it has finally matured to the stage worthy of replacing everyday phone use.

At the household level, it is certain by now that you are compelled to embrace this technology somewhat, but are not sure how to go about it or even if this technology has any real benefit for your family. You are probably wondering, �How much? How difficult? Is it necessary?� This article hopefully will clear up a few unanswered questions you may have regarding this technology and maybe even excite you enough to go on out and get VoIP hooked up in your own home.

First off, you must have an Internet connection. No, not your 56k dial up connection, but an actual high speed Internet connection. This can be cable, satellite, or DSL Internet, but you will need high speed Internet for VoIP to function properly and become your new calling station. Dialup just doesn�t have the capacity or speed to transfer voice digitally without significant quality loss. A company named SpeakEasy has recently come out with a new DSL product that requires no current phone line for high speed Internet if DSL is your current favorite of broadband services and if you are planning on replacing your current phone service with VoIP.

Secondly you will need what is called a gateway. The gateway is connected between your computer and Ethernet modem. The VoIP gateway is where your phone line will be plugged into. Gateways enable freedom from possible computer problems that can shut down calling capabilities or deteriorate voice quality. Computer crashes, slow memory, and many other computer problems that plague us in everyday life, you do not want to plague your ability to make phone calls.

Gateways are specifically designed for VoIP phones but adapters are available for current phones should you not want to buy a brand new phone. VoIP providers usually have the adapters available for sale so you don�t have to shop around for one yourself. Before you write off buying a new phone however, video phones are the newest product line and it won�t be long before this trend explodes. You may want to get your video phone so you aren�t left out of exciting face to face conversations with friends and relatives when they get theirs. Packet8 VoIP has a good video phone sold separately with their services.

The services included with VoIP usually include all the convenient bells and whistles your current phone service provides including your own local VoIP telephone number, call waiting, voice messaging, 3 way calling, and more.

There are some important things to remember with VoIP before you go diving in to this feature rich voice technology. You should check with your VoIP provider for local 911 emergency coverage. Some VoIP providers charge extra on a monthly basis for both 911 and 411 access so make sure you know how much it is going to cost you before committing to a calling contract.

One last important thing to remember is that your gateway is reliant on electricity to function. This means power outages will put your phone line out of service, but then isn�t your phone already only functional with electricity these days?

A Brief Intro to VOIP

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Three reasons why you are going to love VoIP

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VoIP, or Voice over Internet Protocol, is rapidly becoming a top choice for people wishing to avoid costly telephone service. Why? The system works by allowing you to make phone calls using a computer network, such as your Internet provider.

The way it works is similar to email; most providers offer unlimited long-distance calling for a low monthly fee or for a low per-minute rate.

Where long-distance fees can run high very quickly through traditional phone providers, Voice over IP can provide the same types of calls for a much lower rate.

VoIP is the calling choice of the future, and providers are already scrambling to provide the best service for the best price. For the consumer, this is great news.

As companies compete for business, rates and service options continue to improve.

Why will you love VoIP? The following are three top reasons.

Huge Savings Imagine being able to keep your current phone number and make as many long distance calls as you wish (within a certain area) for one low price. No more fluctuating phone bills, outrageous long distance charges, or other surcharges that repeatedly shows up on your bill. Voice over IP offers just that. Just as email changed how people communicate, so too will VoIP. Depending on the provider you choose, you may be able to combine your Internet service with your phone service into one lower monthly bill. As VoIP becomes more common, it will be available in more areas. However, even for those who are not yet able to change their local number to Voice over IP, there is still the option of switching your long distance. This requires a phone number outside of your area code, but the savings will be well worth it. Further, if you make many phone calls to a particular area code, choose a number from that area and your contacts will be able to call you as if it were a local call. Not a bad way to go while you are waiting for local service!

Options Voice over IP comes with many options, including both the ones you are used to as well as some new ones. Imagine checking your phone calls through your computer while you are traveling, or having an email sent to you every time you have a new voice mail message! The technologies that integrate your computer and your phone service are opening up a whole new playing field in communications.

VoIP combined with your computer, mobile phone, and other gadgets will keep you more connected than ever.

Of course, if you choose not to be connected, that is possible as well. Many Voice over IP providers include features you are used to, such as caller ID, call waiting, and call forwarding. You may also have the option to block callers, use an "away" message, or "do not disturb" options. Additional features may include three-way calling (again avoiding costly charges), speed dialing, distinctive rings, and many other options. Moreover, if you don't want to give up some of the benefits to which you've become accustomed, many providers offer directory assistance (for a fee, although this could change) and the ability to access 911 emergency personnel, which is a concern for many people.

It's Not Going Anywhere VoIP is the future of calling. As the technology evolves, more and more integration options will come available. Depending on the use, you may be ready to switch over now and enjoy the cost savings. For home users, switching to Voice over IP can be a very cost-saving option, particularly for those who make many long-distance calls. Home-based businesses may also benefit from switching.

Larger business may do well to wait a bit, or start integrating the technology on a smaller scale. As VoIP evolves, so too will options for larger businesses. When making the switch to VoIP, do a bit of research to choose the best option. Avoid getting locked-into a long-term contract, as new providers are competing with existing ones, and you'll want to take advantage of better rates and services if the come along. The basic information to look into includes: *

If local numbers are available in your area. * If you can call 911 emergency services. * What the flat rate is for long-distance calling. * What geographic areas are included in the unlimited long-distance plan. * The services available and extra costs, such as directory assistance. * The terms of the contract.

Reference Box: Mike Singh is a researcher who provides unbiased reviews of technology-related products for consumers looking for quality information

History of the Telephone - From Bell to VoIP and Beyond

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Everyone knows the story of Alexander Graham Bell inventing the telephone. There’s the story of Bell’s first words, “Mr. Watson, come here, I want to see you,” that’s indelibly printed on our brains from childhood. However, what some don’t know is that the telephone was developed in a similar form simultaneously by Elisha Gray, who lost the patent battle by only a few hours in 1876.

Bell was successful primarily because he understood not only electricity and the workings of the telegraph, but had a thorough understanding of acoustics, which most inventors weren’t all that familiar with. While focusing on the mechanics, they weren’t taking into account the unique qualities of sound that made transmitting speech so much more complex than simple clicks of the telegraph. With a background in music and acoustics, Bell could address these issues more readily.

Chance happening plays role in acceptance

The telephone may not have gained such wide acceptance if, as if by serendipity, the Centennial Exhibition hadn’t been scheduled in Philadelphia for only a few months later. Tucked away at a small table in an obscure corner, Bell did not hope to garner much attention until he drew the attention of the Emperor Dom Pedro de Alcantara of Brazil, who was amazed by the invention. Immediately, all the scientists in attendance were clamoring to study the new invention.

At first telephones were seen as a fad that were more for entertainment purposes than commerce, until newspapers and banks began grudgingly using them to convey information quickly by virtue of free phone installations. The publicity from this made them immediately more popular and soon phone exchanges were set up in most major cities.

In the 1880’s metallic circuits were developed that allowed for long distance calls, which grew in popularity slowly because of the cost. Later, in the 1890’s, this was overcome by the development of the party line so that families, especially in rural areas, could split the cost of a line.

Direct dial overcomes operator interference

Until 1891, calls were put through by exchange operators, but this was done away with by a Kansas City man who invented the direct dial system because he was paranoid enough to think that the operators were sending his business calls to competitors. He was an undertaker.

In 1927, the first transatlantic call was made over radio waves. During both World Wars, telephone advancements grew by leaps and bounds because of heavy spending by the Defense Department. Innovations resulting from war-time experiments included Bell Telephone’s first mobile telephone system, which connected moving vehicles to landlines via radio. Surprisingly, this was as early as 1946, a year that also saw the development of coaxial cables for major transmission improvements with less interference.

In the 1960’s, telephones were so much a part of the landscape that Bell Telephone could no longer continue to use the alpha-numeric codes for telephone exchanges (remember using numbers like Normandy-7610?) and switched to longer, all numeric numbers. At the same time, transatlantic cables were being laid to accommodate the increased demand for intercontinental telephone communication.

One of the most important shifts in telephone history was the launch of the first telephone satellite in July of 1962. TelStar was a joint venture between Bell and NASA and revolutionized telephone communications like nothing that had come before. Satellites in geosynchronous orbit could now be used for long distance calls without the need for laying endless lines of cable and did away with the problem of frequent cable damage and repair.

Fiber optics move sound at the speed of light

Fiber Optic Cables were first used for telephone transmission in 1977, when both GTE and AT&T laid Fiber Optic lines in Chicago and Boston. By the mid-1980’s, fiber optic cable was the preferred method of telephone transmission, since it could carry a much higher volume of calls with much less interference. Since it also carries information faster and farther and resists lightning strikes, the advantages soon became obvious to the computer and other industries as well.

When the United States government deregulated telephone service, AT&T, the telephone communications giant, was immediately inundated with competition from MCI, Sprint and hundreds of smaller local companies and soon fiber optic lines were snaking around the country, being dropped along side natural rights of way such as gas lines and railroads. Telephone costs dropped and a new telephone service revolution had begun.

Cellular phones take the next step forward

In 1973, Dr. Martin Cooper of Motorola Corporation made what was probably the first cellular telephone call on a portable handset called the Dyna-Tac. After a successful test run, he took it to New York to introduce the technology to the public. By 1977, the cell phone had gone public, but these first models were cumbersome and generally used by those who were used to keeping in touch by two-way radio. By no means were they considered something that everyone should have or even want. They were initially considered a replacement for the mobile phones already in existence. The difference with cellular was the use of small “cells” for range of service in order to increase the capacity of calls handled, dramatically increasing the number of calls capable of being made by mobile/cellular phone at one time in one area.

The first cellular services used analog technology operating at 800 Megahertz in a continuous wave. Over time, the power needs of callers increased and the industry standard moved to a more reliable 1850 MHz with PCS. In 1988, the Cellular Technology Industry Association was formed to develop guidelines for cellular service providers and steer developments and improvements in the cell phone industry. There are now well over 60 million cellular telephone customers, a staggering number for a service that has been commercially available for only thirty years.

Next stop, digital!

While the majority of users still have analog cell phones, the new frontier is definitely digital. Rather than using a continuous wavelength for transmission, digital chops up the wave into discreet bytes of information and sends them in “pulses” of data. The up side to this is that digital signals tend to be more secure when transmitted than analog. It’s also a more efficient use of bandwidth and provides clearer, cleaner sound quality. If you transmit video clips or photos (like with the new video or picture cell phones) digital is much faster, and will be the choice hands-down when you’re integrating the cell phone and the Internet.

There is a caveat; however, in that digital currently transmits through three different technologies. This can lead to some problems with coverage. If you are on a TDMA (time-division multiple access) system and traveling in an area that has digital coverage that’s CDMA (code-division multiple access), you could run into problems.

The answer for now is the combined analog-digital technology that providers are touting. This offers the great coverage of analog when needed and the great speed and quality of PCS/digital.

Telephone conferencing arrives on the scene

The first real “audio conferencing” could be said to have been the party lines set up back in the early years of telephone use, although at that time the advantages of a party line for multiple users weren’t grasped except as a way to save money. In fact, the fact that several people in different locations could pick up and talk on the line at the same time was considered a nuisance and was actively discouraged as “eavesdropping.”

When party lines were phased out, the idea of multiple conversations were forgotten until businesses began seeking ways to carry on meetings via telephone in order to save travel expenses and link teams together over distances. The concept was revisited with new parameters; this time restrictions needed to be in place, and the lines had to be open only when needed and desired.

Soon companies around the globe were offering to coordinate conference calling for companies based on either flat rates, monthly fees or based on call volume, with a trained operator setting up connections between each participant on a dedicated line so that groups of up to ten could talk simultaneously. Their bulk long-distance rates enabled them to pass savings along to their customers.

Telephone manufacturers like Polycom, AT&T and Panasonic also jumped on the bandwagon, developing office telephone systems that enabled users to dial a client, put them on hold then call up a third party and connect the three callers into one conversation.

The Internet soon brought competition, however, to audio conferencing and the cost of long distance telephone calls. Even with lower rates based on bulk purchasing and group rates, Internet telephony is gaining ground on traditional telephone audio conferencing because it’s so much cheaper.

VoIP, the Internet and the eventual demise of traditional telephone conferencing

Voice over Internet Protocol (VoIP) soon became popular for telephone communications because it avoids the toll charges of standard telephone connections. Dial-up internet connections provided near “toll-quality” voice communications, and with broadband connections the increased data throughput enabled businesses to use VoIP in conjunction with other Internet services like data sharing and video conferencing. With the money saved using VoIP, it seems obvious that using analog phone lines for telephone conferencing will soon be a thing of the past.

Most VoIP audio conferencing technologies give you the capability to network multiple groups or parties from different geographical locations, making it simple to hold an international sales taff meeting. Web conferencing solutions using VoIP from companies such as Voxwire, TTCGlobalTalk and VoiceCafe can provide almost unlimited conference room seats for a meeting, limited only by the bandwidth of the VoIP server.

As the Internet becomes a standard part of any suite of office equipment, analog telephone services, audio conferencing and their equipment will soon become obsolete. Audio conferencing will be done more and more on the Internet using VoIP based web conferencing services offering powerful collaborative services that go beyond just simple voice communications. For placing calls, digital phone services like Vonage and Packet8 that implement VoIP over broadband connections will step in to offer less expensive, more comprehensive calling options to meet the needs of individuals and companies going into the future.

About the VoIP provider industry and service…

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If you are considering a VoIP company service provider, you are not alone. On January 1, 2004 there were approximately 150,000 residential VoIP customers. It is estimated that by 2007 there will be over 4.5 million VoIP customers. A lot of the large Telecom companies, like AT&T, Qwest, and SBC, are creating VoIP products as we speak. Some people say the quality of VoIP calls is not as good as traditional phone service, however the quality is much better than cellular service. On a quality scale of 100, it is our opinion that regular telephone service gets a quality rating of 99, VoIP service a 98, and cellular service an 85. Like traditional phone lines, there is no delay when speaking on a VoIP phone.
How does VoIP service work?

In simple terms, a VoIP service allows you to use your broadband (high-speed) connection to place telephone calls inexpensively over the Internet . You can call anyone that has a phone number. The person you are calling does NOT need to be using a VoIP provider in order for you to call them. The VoIP company provider compresses your voice into digital packets so it can easily be sent over the Internet. The digital packets are reassembled back into the conversation at the receiving end. By having the call go through the Internet, you can avoid long distance carriers completely. The quality is excellent, and the cost is only a fraction of what traditional phone companies charge.
What Equipment do I need to be able to use a VoIP service?
There are 4 items you need to get started with VoIP Service

1. A high-speed Internet connection. Exp.DSL/Cable, Ethernet LAN, WiFi, T-1 or T-3 lines
2. A DSL/Cable broadband router that will allow you to split your internet connection allowing you to be on the telephone and use your computer to surf the internet at the same time. Popular router manufacturers are D-Link, Linksys, Motorola, and Netgear and can be bought at CompUSA.com or your local computer retailer for less than $30.
3. Any regular telephone.
4. A phone converter device (provided by the VoIP carrier).

Your equipment will be set up as follows:
Internet connection from the wall ---- > Connects to the Router------> which connects to the provided phone converter ------> which is connected to your regular telephone.

As you can see, although the technical aspect of VoIP can be quite complicated, luckily, the VoIP providers have made it as simple as Plug-and-Play. Your VoIP service will be set up within 5 minutes as soon as you receive your telephone converter in the mail.

Faxing over VoIP

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As far as VoIP has come in Voice telephone calls, faxing over VoIP still has a lot of room to improve.

Have you ever tried to fax on your residential VoIP line? I have, and it didn't go well. After doing some research on the subject I found out that the voice traffic and the Fax traffic are best run over two different codecs. This is why when most VoIP carriers sell you a business account they include a free additional fax line with the faxing specific codec to allow for faxing.

Faxing on a Voice VoIP line is possible but not recommended. You can fax a page or two over your Voice VoIP line but it may take you several attempts to accomplish. The reason is when the fax tone is digitized into packets, there is packet loss. Packet loss on a voice is not that critical because even with a little packet loss, you can still hear and understand what the person is saying. But, when there is packet loss on a fax, any little bit can really mess up the fax. The result can be a bad fax, error message, or even a dropped call. When faxing over a Fax Codec, the loss of packets is minimized and faxes generally make it to its destination, but in the case of a large fax (10+ pages) your chances of a successful fax diminish. It is recommended that a customer who is planning on faxing quite a bit get a fax machine that also doubles as a scanner and can convert potential faxes into a .PDF file so if the fax over VoIP does not work, the customer can email the fax.

Programmers are coming up with a better codec all the time, so it is only a matter of time before VoIP providers come up with a more reliable faxing VoIP codec. VoIP is here to stay and the VoIP providers are trying to overcome all of the objections from small businesses to gain their business, and faxing is a large issue for small businesses. I have the utmost confidence in VoIP providers to come up with a solution that is viable by the end of 2005 or earlier.

What's the difference between vbuzzer and instant messenger

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A new communication tool called vbuzzer is very hot recently. Most people already found it's a useful tool. But there are still a lot of people can not find the difference between vbuzzer and instant messenger after their first look of the software.

Basically, vbuzzer can call to PSTN but instant messenger can not.

This is a very important feature that vbuzzer has. If you got the instant messenger and your buddy is offline, what can you do? Some of them offer you a way to send cell phone text message to them but it's still not enough if it's urgent or, you just want to chat, now.

With vbuzzer, you can call your buddy directly with a very low rate; the quality is like a phone. Even more, you can get a PSTN number, so when your buddy is not online, he can still call you!

What Is VoIP small introduction !

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VoIP stands for; Voice Over Internet Protocol.

What VoIP does is it converts the voice signal from your telephone into a digital signal that travels over the Internet.

This means NO phone charges! And this is why VoIP is such a buzz word today.

VoIP presents businesses and consumers a like with an option to save on their phone bills.

It is very simple to set up and use, and requires very little equipment.

For instance...If you are calling a regular phone number, the signal is then converted back at the other end. Internet Voice can allow you to
make a call directly from a computer.

If you make a call using a phone with an adaptor, you’ll be able to dial just as you always have,and the service provider may also provide a dial tone.

If your service assigns you a regular phone number, then a person can call you
from his or her regular phone without using special equipment.

What Do You Need To Get Started?

A broadband Internet connection is required to make VoIP calls. Some services
allow you to use a regular telephone, as long as you connect it to an adaptor.

Some companies allow you to make calls from a computer or a VoIP phone that doesn’t require an additional adapter.

If you are calling a regular telephone number, the person you are calling does not need any special equipment, just a phone.

More and more companies are entering the VoIP arena everyday. The two most popular are Vontage and SKYPE.

For a low monthly fee you can make unrestricted calls anywhere without incurring any long distant charges. As you can see VoIP can be a real money saving opportunity for smart consumers and businesses.

It is important to compare plans when considering a VoIP provider. Depending on the plan you might be limited only to other subscribers to the service, or you may be able to call any phone number, anywhere in the world. The call can be made to a local number, a mobile phone, a long distance, or an international number.

What Are Some Advantages of VoIP?

Because VoIP is digital, it may offer features and services that are not available with a traditional phone. If you have a broad band Internet connection, you need not maintain and pay the additional cost for a line just to make telephone calls.

VOIP-Voice Over IP at Home: Is it Right for You?

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VOIP AT HOME

What is VoIP?

Chances are you've heard of VoIP, or "voice over Internet." If not, you will soon, as major phone companies are now trying to get in on the action. Why? VoIP allows users to make phone calls using their high-speed Internet connection. This essentially translates into "free" long distance, or, depending on set-up, unlimited long distance for a low set price for the service. When using VoIP, the traditional phone company is left completely out of the loop--literally. The concept is much the same as email; for the price of an Internet connection and provider, you can send unlimited email messages.

VoIP Pros

VoIP is an affordable method for long distance calling, and depending on where you live, you may be able to transfer you current phone number to a VoIP system. VoIP is easy to use, and depending on the service and method you choose, installation can be as easy as downloading software or attaching an adaptor to your computer. For the most part, sounds exactly the same as with a traditional telephone line. If you are using VoIP and the other person is not, they will not know the difference.

VoIP Cons

Some areas do not yet have this availability, but it is still possible to transfer long distance only to VoIP--it just means that you'll have a separate number for long distance calling. This may be a slight inconvenience, but the savings may offset the cost--it all depends on your needs. Also, some users report hearing an echo when using VoIP. There can also be a slight delay at the beginning of the call.

One primary issue regarding VoIP is the ability to dial out for emergencies. Some providers work to place 911 calls (by configuring your service), and some do not. If you will be replacing your landline or mobile completely with VoIP, this is something you will want to research before choosing a provider and service.

Is VoIP Right for Me?

Deciding to choose VoIP depends on your needs. If you make a large number of long distance calls, it may be well worth looking into. VoIP services are often much less expensive than traditional providers. When comparing VoIP to cell phone programs, it again depends on needs. Most VoIP packages are considerably less than cell phone unlimited calling plans, but of course, VoIP is not as flexible (yet) as far as portability and other features you may not want to give up on your cell plan.

How Do I Get Set-up for VoIP?

Technical requirements for VoIP depend on the service and method you choose to use. There are three types of VoIP options.

• ATA stands for analog telephone adaptor, and it's very simple to use. You connect it to your computer or Internet connection, plug in a regular phone, and you're ready to go! Providers such as Vonage and AT&T CallAdvantage use this option.

• IP phones are special phones that look like traditional phones, but they connect with an Ethernet connector. A similar phone in the works is one that operates with Wi-Fi, which means that when you take your laptop to the local coffee bar to access wireless Internet, you could also make a long distance call.

• Computer-to-computer is an easy way to use VoIP and long distance calls are free; you only pay for the software. To use this method, you will need to download and install the software and be equipped with a microphone, speakers, a sound card and a high-speed Internet connection such as DSL or cable. Aside from the software, the only fees are those for your monthly ISP.

You'll need a high-speed Internet connection to use VoIP, such as DSL or Cable.

Most VoIP options are easy to install. Providers of ATA, for example, will usually send you the adaptor you need when you sign up for the service. If you have a standard Internet set-up, you should be able to easily install the adaptor and software yourself, and be on your way. The process is very simple and straightforward, and once installed, the service is immediate (no waiting 3-5 business days for your phone service!). Connecting an IP phone is equally easy, and computer-to-computer simply requires the downloading and installing of software.

Voip - Voice Over IP and Business: Is It For You?

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VoIP allows users to make phone calls using their high-speed Internet connection. This
translates into free, or very low cost long-distance calling. Because VoIP uses the power of
the Internet, traditional phone companies are left completely out of the loop. Of course, now
that the idea of VoIP is catching on more and more, traditional phone companies are developing
and offering their own VoIP options so as not to be left out. From the consumer's point of
view, this competition is keeping options open and pricing low. For businesses, this is
particularly good news, since many VoIP providers will want the business of business--this is a
huge market, which providers are aware, of, so the savvy businessperson will take advantage of
this, conduct thorough research, and seek out the best possible option to meet the company's
needs.

What are the Pros to Using VoIP?

Cost is a number one factor. If your business does a high volume of long distance calling, this
can be an extremely affordable way to go. Another positive is that the future of long distance
calling is VoIP. As time passes, more and more options will be available and the market will
become even more competitive. It is also easy to use, although a business set-up will be more
complicated than a home set-up.

What are the Cons?

One disadvantage that many users report is that there tends to be an "echo" when using VoIP.
How much of a disadvantage this is may depend on the user. There can also be a slight lag at
the beginning of the conversation.

Another potential disadvantage is that the technology is fairly new. As VoIP becomes standard,
improvements will take place. In the meantime, it is up to each business to determine if this
is a way to go.

Also, because VoIP operates through your Internet connection, should you lose Internet service
for whatever reason or power, you will not have phone access until the service or power is
restored.

Is VoIP Right for my Business?

As with any business decision, you should examine your needs and available services before
making a purchasing decision. VoIP may produce substantial savings, but it could also produce
substantial headaches. Whether or not your company can navigate potential glitches with minimal
interruption is something you need to determine. Many traditional service providers offer
competitive pricing, and the security of the existing structure may not be worth the potential
problems with VoIP. It is also necessary to price and compare the technical requirements; will
your existing structure support VoIP, or will the investment in technology offset the potential
savings?

VoIP Business Options

On the bright side, because VoIP is a growing service, many companies provide business
solutions and the offers and pricing are competitive. One thing to consider as you compare
options is contract terms. Because the technology is expanding, it is wise to avoid any long-
term contract, as a better option may come along in the meantime. A variety of companies offer
business solutions. The following list is just a few:

•Sprint: http://www.sprint.com/business/products/categories/voip.jsp

•Lingo: http://www.lingo.com/voip/business/unlimited_internet_phone_ service.jsp

•Quest: http://www.qwest.com/largebusiness/products/voip/

•Pipex: http://www.pipex.net/products/voip/

How to Get Set Up for VoIP The technology required will depend on the service you choose. There
are three types of VoIP methods.

•ATA stands for analog telephone adaptor. It connects to your computer or Internet
connection and uses regular phone.

•IP phones are special phones that look like traditional phones, but they connect with
an Ethernet connector.

•Computer-to-computer is an easy way to use VoIP and long distance calls are free; you
only pay for the software. While this method can work in a business setting, it may not be the
best solution, even though it is very cost effective.

VoIP requires a high-speed Internet connection, and for business purposes, your set-up needs to
be able to handle the additional use that VoIP incurs. Essentially, there is no "one size fits
all" set-up guide for business VoIP options. The service you choose and your company's
individual requirements will determine what you will need.

VOIP Service: Sign Up And Save

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If you want to save money on your telephone service using the internet, you will need to sign up with a VOIP (Voice Over Internet Protocol) service provider. They will sell you the necessary equipment and assign you a number, which is used like a regular phone number.

VOIP providers are useful and very cheap. Most providers offer VOIP connections free of charge. They make their money by charging for calls to the regular telephone network. Most providers allow you to call any phone number in the world for a moderately low fee. For modest monthly fees (about $8-$20), they offer unlimited calls to certain geographic areas. They also provide voicemail, call forwarding and conference calls, at no extra charge.

Vonage, BroadVoice, Diamond, iConnectHere, Lingo, mywebphone, Packet8, and VoicePulse are some of the major VOIP providers. Most of these companies are based in the United States; some also have offices in other countries.

VOIP equipment includes a broadband modem and an ATA (Analog Telephone Adapter) or IP phone. Both the ATA and IP phone connect directly to the modem, but the ATA allows you to use older analog phones. No matter which equipment you use, it has a unique number that identifies your current IP (Internet Protocol) address. If you're constantly on the move, your VOIP provider tracks your current IP address, which allows people to contact you no matter where you are.

Even if you're using your Internet phone from a single location, a VOIP provider is usually still necessary. The majority of residential Internet connections have 'dynamic' IP addresses, so every time you reconnect to the Internet, you have a different IP address.

The VOIP provider is also useful, because people can contact you by entering your user name, rather than your IP address.

When choosing a VOIP provider, keep in mind the protocol they use. SIP seems to be the emerging standard. It offers fairly easy connection routes between different VOIP providers. H.323 and IAX protocols are sometimes offered in addition to SIP. Skype, popular for PC-to-PC VOIP systems, uses a proprietary protocol, so it is not easy to connect to the Skype network from another VOIP provider.

It is a bit of work to research and set everything up, but the sooner you start, the quicker you will be able to look back and say, "Why did I wait so long?"

VoIP Phone - The Pros And Cons

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You’ve heard of the latest technological miracle and you’re thinking of having a VoIP phone at your disposal. Great... but do you actually know what it is or are you just going with the flow? Either way, this article aims to help you with all the FAQs that are attached to the VoIP phone phenomenon. And without further ado...

1. What the heck is a VoIP phone?
Good question but some people wouldn’t even bother asking. Pride and vanity... such a sin. A VoIP phone (Voice Over Internet Protocol) is simply a fancy technical term for an Internet phone. In a nutshell - that's it.

2. How does a VoIP phone work?
Ah, such curiosity. Haven’t you heard of the saying that curiosity killed the cat? Okay, just kidding but please keep on reading. A VoIP phone works by converting your analog signals to data packets and vice versa.

3. What do you need to make a VoIP work?
First and foremost you need an internet connection. If you currently live in an area that still doesn't have internet access, although the odds of that is pretty slim then your out of luck and the VoIP phone is just not for you. In addition, the type of internet service provider or ISP can affect the probability of a VoIP phone working in your neighborhood. Usually, a VoIP phone goes hand in hand with broadband internet (DSL or cable). And although your VoIP phone may work with other types of ISPs like prepaid, dial up, satellite or wi-fi, the quality of voice reception isn't always what it should be if you don't have a broadband connection.

4. What are the advantages?
Actually, there's really just one but it's a major advantage. It's really simple, VoIP phone services cost less than traditional phone services whether it's a cell phone or traditional phone service from home. And the more long distance calls you make the more you'll save because the way a VoIP phone uses the Internet the location of the speaker and receiver are inconsequential.

5. What are the disadvantages?
A VoIP phone does have some disadvantages but fortunately, they’re just minor. Poor voice reception quality – similar to cellphones in poor reception areas, is the biggest disadvantage but as the technology evolves even that issue is becoming less and less of an issue.

A Voip phone is vulnerable to power shortages: If the company providing you with VoIP phone services gets hit by a power shortage, your call would naturally get cut off.

Higher probability of dropped calls: Similar to cellphones once again, there’s a higher probability of a call being accidentally dropped or cut-off because your VoIP phone relies on signals.

Technical Political/Legal Issues: Some companies are complaining that they aren’t able to bill their clients with the correct amount or usage due, because it’s hard to accurately determine because VoIP phone services are provided by the Internet. Consequently, if you’re planning to use VoIP phone services for your company, don’t think that your long distance calls would remain cheap forever. Change is definitely in the air, my friend.

Phone Number Portability: This is rare because most VoIP phones support phone number portability but it’s really dependent on your local phone company. If their services are not VoIP compatible then chances are, you may have to use another phone number.

Security: Since VoIP phones work because of the Internet, then it’s more vulnerable to hackers and wiretapping. Not a high chance of this happening but something to think if you plan on using VoIP phone services in a company situation where classified transactions are done over the phone.

Locking in Broadband Phone Service: If your broadband company doesn't currently support VoIP phone services, you may have to wait for your contract to reach its termination date before you can switch companies. Cancelling your subscription before the end of the current contract period normally results in high early termination fees.

Network Design: If you’re going to use VoIP phones for your company, make sure that you’ve got a smart network design. Hire a network administrator to oversee the maintenance of the network. VoIP phone service is still a new technology and prone to glitches. If you don’t have a well designed network or one that’s not properly maintained, a power shortage may result in everything shutting down.

VOIP For Your Business

2008-06-16T10:08:00.004-07:00

Many businesses are considering VOIP for their telephone businees needs. Many don't know exactly when they should consider it an option for them. Many do not understand how it differs from regular telephone service and how the two differ.

Many companies are now beginning to look into alternatives to high priced telephone systems currently in use. They are realizing that there are huge benefits financially to those switching over to VOIP. They are realizing there is greater functionality with VOIP as well as cost savings and room for growth.

The simple basics of VOIP is that it uses high speed internet lines to carry voice traffic instead of telephone lines.

There are two basic technologies.

IP telephony runs over a local area network also known as a LAN. this is a very cost effective way for communicating within an organization. It allows voice transmissions between people within a company who are part of an internal network.

VoIP is carried over a wide area network also know as a WAN. VoIP can be used to transmit voice through a WAN (such as the internet) or carry voice over a public WAN (such as the Internet) or a private WAN, which provides enhanced security for communications.

Why would a business consider making this change?

Large companies currenly use PBX systems. This is a private phone system within an organization. Users work with a certain number of lines for all external calls.

Some companies use a cental office exchange service know as Centrex, which is basically a PBX in which all routing occurs not on a company's premises, but at the local telephone company.

Some use "Key systems", which are very small PBXs, designed primarily for small offices.

These systems all share the same problem. When it comes to long distance the costs are enormous. As more and more this becomes a global world, long distance becomes a major necessity and this means one thing...large long-distance bills, Coupled with this these systems are difficult to change or expand with company growth and are unsuited to support more technically advanced communications. Because these systems are based upon proprietary technologies, companies are limited to only what the phone companies provide.

VOIP services make this a thing of the past. As VOIP gains popularity among companies seeking more cost effective services these antiquated phone systems are slowing disappearing. Expansion of services will be a breeze because of the technology involved with VOIP.

Companies will benefit from reduced overall costs as IP-based voice technology can virtually eliminate toll calls. It also slashes the cost of making add-ons, moves and changes to the system.

Enhanced functionality. VOIP offers all the options that callers are used to using such as call waiting, caller ID, unified messaging, directory services and vertical-specific applications. In addition, VOIP is a standard, open protocol, allowing companies to build their own audio applications or purchase other applications that will come from software developers.

Easy Expanion. As your company expands and grows this cost effective system will allow for expansion with very little cost.

Easy To Use. With VOIP, employees wil have many options--they can use a VOIP phone that is identical to a regular desk phone or use a "softphone" which loads into desktops, laptops or PDAs as software. Added benefit is that they will be able to use their telephone number in any location.

In time VOIP networks will become even more usefull as it will be able to support the convergence of data, video and voice services. This will enable companies to be ready for a plethora of multimedia applications that are emerging from developers. VOIP technology will give guaranteed levels of reliability, quality of service and security.

VOIP is now a fully developed technology, providing companies with a valuable voice system today, and allowing for the latest technological advances that will develop in the future.

Companies need to get in on the ground floor to take advantage of all the new technology that is coming and the savings it will afford.

VoIP A Global Telecommunications Revolution

2008-06-16T10:08:00.003-07:00

It’s being advertised as the biggest thing to hit the telecommunications market since the invention of the cellular telephone, but what is VOIP, how does it work and is it really that revolutionary?

VOIP is an acronym for Voice Over Internet Protocol, and it works by using your broadband internet connection to route your call more efficiently and cost effectively than conventional calling. The most common VOIP method works like this. Your standard telephone is connected to VOIP gateway, usually located somewhere in your house like a basement or utility closet. This gateway takes your voice and converts it from an analog signal to a digital signal. Once it exists in digital format it is broken down into smaller more manageable units known as “packets” and is transmitted over the internet the same way data is transmitted to and from your computer. These “packets” contain information about their final destination and have instructions to enable them to be put back together in the proper order. Once the packets reach the closest location to their desired destination they go back through another VOIP gateway which translates the signal back into an analog format. The gateway then passes the signal over to a PTSN (Public Telephone Switch Network) and your call is routed to the number that you dialed.

As people become more familiar and comfortable with VOIP calling newer and more advanced methods of communication will occur. In the very early stages of adoption are IP Based telephones. Instead of using standard telephone equipment with an RJ45 telephone connection to a VOIP Gateway these phone interfaces directly with the internet through a standard network connection. This enable you to use your phone at home unplug it when you leave and then plug it in at your office and your calls are automatically routed to the phone wherever it’s plugged in. As WIFI networking becomes more prevalent expect to see wifi compatible cellular phones emerge to make calling even more portable.

While VOIP is still in the early stages of adoption there are still some hurdles that need to be overcome. The most important ones include emergency calling, and the need for uninterruptible power sources. However as VOIP and other IP based telephony continues to grow and advance, VOIP service providers will find ways to solve these problems.

Voice Over Internet Protocol

2008-06-16T10:08:00.001-07:00

With VOIP technology, you can now place a phone call to someone on the other side of the world using your broadband internet connection rather than a telephone. VOIP technology, in essence, takes the analog signals from your voice and converts them into digital signals able to travel over the internet. Then, at the other end, VOIP converts the digital signal back to the spoken word. Types of VOIP service vary.

Some VOIP providers only allow you to call other users of the same VOIP provider; other VOIP providers allow you to call anyone with a telephone. To break it down, there are three basic types of VOIP service: With an ATA (an analog voice adaptor), which is box that connects your computer (or your internet connection) to your telephone for VOIP use. With an IP phone, a special VOIP phone that is by all appearances a regular telephone but with special Ethernet connectors allowing you to hook it up to your router. Before long, WIFI VOIP phones will be on the market, allowing you to place a VOIP call from any internet hot-spot.With just your computer, you can install VOIP software and place, for free sometimes, VOIP phone calls anywhere in the world.

Get a sound card, speakers, a microphone, and an internet connection, preferably broadband, and youÕre good to go. Probably one of the most apparent benefits of VOIP is how it relieves you of the need to pay the telephone company for phone service. That's one more bill out of your life! You only need to pay your broadband bill (plus VOIP charges) to have your telephoning needs met as well, and a VOIP bill is usually much cheaper than a phone bill. If you carry an internet-enabled laptop with you wherever you go, say, on a vacation, then all you need to do is bring your VOIP adapter and/or IP telephone and you've got service as good as, if not sometimes better than, a cell phone.You must also consider the disadvantages before diving in and going VOIP. For one, your VOIP service may not respond well during power outages and server failures. If your internet is ever out, your VOIP will be out as well, and thus your ability to place phone calls.

Additionally, not all VOIP providers offer 9-1-1 or directory assistance calls. Before purchasing VOIP hardware and service, make sure the VOIP company you choose provides the services you need. Interestingly enough, you may have been placing VOIP calls for a long time now without even knowing it. Telephone companies have been using VOIP technology to make their services more efficient. You can also expect most of the same features from your VOIP service provider as you currently get from your phone company. VOIP service often includes caller ID, call waiting, call transfer, return call, and other convenient features youÕre used to.

Additionally some VOIP providers offer call-filtering services, letting you choose how calls from a designated number are dealt with. Maybe you forward the call to a different number elsewhere, maybe the caller gets a busy signal from you, or a message saying your number is Òno longer in serviceÓ. Some even allow you to check your voicemail over VOIP and add voice messages as email attachments.VOIP is a burgeoning technology with extremely promising possibilities ahead of it. Before long, Ma Bell may become obsolete.

To VoIP Or Not To VoIP

2008-06-16T10:07:00.002-07:00

Unless you live under a rock somewhere in Antarctica, you already know VoIP is an abbreviation for voice over Internet protocol, also known as broadband telephone. That being said, should one use VoIP? How does it work? What are some benefits? Are there any problems with VoIP?

To answer this question we first need to know how broadband telephone works. First and foremost VoIP works on a broadband Internet connection like high speed cable or dsl, a DTA ( digital terminal adapter ), and just about any average home telephone will do.

Most long distance telephone calls are carried over the Internet (yes, traditional calls). The DTA box transmits and receives all calls directly to the Internet, bypassing the telephone company all together, consequently; bypassing most taxes and sir charges too.

With most VoIP services, the big benefit for the consumer is significant cost savings. Service ranges from between nine and thirty dollars a month depending on the plan you choose. Many VoIP companies offer flat rate calling, and some for under twenty dollars a month. See http://www.cheapest-service.com/broadband-phone/

As with any new technology, there are still a few bugs to be worked out. Some VoIP services don't offer 911 service in all areas. The FCC has passed legislation to have VoIP companies make 911 service available to all consumer's by November 2005.

The DTA only connects to one telephone. A fix is plugging the outgoing DTA line into the network interface telephone box outside. Unplug the telephone companie's line and plug in your own. If the telephone company tries to reconnect, it might fry your DTA box. Put a warning sign up.

This technique will propagate the VoIP signals throughout all the lines in your home. Another quirk is when Internet service or electricity goes out so does your broadband telephone. If you don't already have cell-phone service, a cheap pre-paid works nicely as a back up.

All in all, my experience has been VoIP is worth what you pay for it. Knowing the bugs and their fixes can lead to substantial cost savings in telephone service. Even if one doesn't completely replace their traditional telephone company, VoIP is an excellent choice for a second telephone line or even just as a long distance plan.

VoIP could even be a good excuse to upgrade your dial-up Internet connection to high speed Internet. The reasoning behind it being, the savings in telephone service could offset the rise in the cost to upgrade to broadband Internet service. You be the judge.

The VoIP Telephone Services Revolution

2008-06-16T10:07:00.001-07:00

Ever since the birth of the internet, entrepreneurs with an eye to the future have predicted that voice communications -- telephone services -- would eventually be merged with internet services. With the widespread adoption of VoIP, that day has come, and it is causing a revolution in the telephone industry.

In simple terms, a VoIP service allows you to use your broadband (high-speed) connection to place telephone calls over the Internet. It is not difficult to see how this is rocking the telecom industry to the core.

**It's all about cost**

Two things have made traditional telephone service providers like AT&T and Bell so powerful. Their monopoly over local telephone services, and their traditional stranglehold on lucrative and usually over-priced "long distance" services. Both of these captive markets have been seriously eroded over the last few years, as the reality of VoIP has started to sink in.

In anticipation of the revolution that is now upon us, most aspects of telephone service have gradually been opened up to competition. Most of us now have a choice of providers for both local and long distance telephone service. And the biggest reason for the new competitive environment is the recognition that the widespread adoption of VoIP is inevitable.

**The development of VoIP**

VoIP has been developing slowly over the last ten years or so. Early implementations allowed computer users to talk to each other through their computers. This was only feasible if you had a voice-enabled computer, a reliable and stable internet connection, and a software program installed on your computer that made it all work.

The advantage of this computer-to-computer communication was that you could completely bypass the traditional telephone system and talk to anyone in the world free of charge -- as long as they had a similar setup to yours. But the disadvantages of communicating this way were also obvious. You could only communicate this way using your computer. You were completely dependent on often unstable dial-up internet connections. And the person at the other end of the conversation had to also be "online" with a voice-enabled computer.

**Today's VoIP has solved these problems**

Today's versions of VoIP have left these problems in the past. Two things were required to make VoIP technology feasible on a large scale basis, and both of these things have now been realized.

First, broadband internet service has been widely adopted. This makes it possible to have stable internet connections that are "always on". Second, the industry has developed a simple, inexpensive method of integrating the IP network (the internet) with the traditional telephone system. This allows a user of VoIP to use his or her own telephone to call anyone else in the world who has a traditional telephone connection.

This is where we are today. As traditional telecom companies like AT&T, Bell, Qwest, and SBC develop their own implementations of VoIP technology the way has been opened up for a myriad of choices for consumers. Today's VoIP allows anyone with a broadband internet connection to place calls to anyone with an ordinary telephone connection, anywhere in the world.

**Why you save money with VoIP**

The major advantages of VoIP are lower cost, and greater flexibility with no significant decrease in voice quality. First, a VoIP subscriber does not need a traditional phone line. Instead, you are assigned a phone number by your VoIP provider. Prices for these numbers can be as low as $9 usd per month.

Second, most VoIP subscribers will purchase a "bundle" of services that includes unlimited incoming calls and unlimited long distance calls to anyone within a defined geographic area. For instance, VoIP unlimited calling plans to anyone in the USA or Canada start at around $20 per month.

Third, most VoIP service providers offer free bundled features that most traditional telephone companies charge for. These include free voicemail, call forwarding, caller ID, call waiting, call waiting ID, 3 way calling, speed dialing, and many more of the services that the traditional companies are constantly trying to sell you.

**Greater flexibility and portability**

Another significant advantage is the flexibility and portability of VoIP phone service. With VoIP your personal telephone number is programmed into the converter that acts as a bridge between your internet connection and your regular telephone.

This has several important advantages. As already mentioned you do not need an actual land line. Instead your telephone number is assigned to your converter (not to your geographic land line). So you can take your converter with you anywhere in the world, plug it into any available broadband connection, and immediately start using your regular number to make and receive calls.

This flexibility also lets you choose a number in an area code where most of your long distance calls originate. For instance, if many of your friends, family, business associates or customers are calling from a specific city that traditionally involved a long distance call for them, you could choose a number in that area code and immediately turn all their calls to you into local (free) calls for them.

The advantages of VoIP are many, and the savings can be very significant. So it is no wonder that VoIP has become the hottest telecom technology of the decade. Informed consumers and businesses around the world are adopting this technology at a phenomenal rate.

The Internet Phone Revolution.

2008-06-16T10:06:00.004-07:00

The world is on the brink of a phone revolution, with a growing number of people cutting their telecom bills by making free calls via the World Wide Web.

A recent sign of this is that EBay, the online auction website, is so sure the idea will catch on, that it has paid $4.1 billion for the Internet Phone firm Skype Technologies.

Shortly all the millions of people who buy and sell goods on eBay will be able to use Skype's software, to talk to each other free and also make cut price calls to other landlines and cell phones.

Internet Phone services such as Skype are specially valuable for people who make a great deal of international telephone calls, as even these are free as long as both caller and receiver use the Skype software. The service works best over a broadband World Wide Web link but it can be used over dial up. Also a microphone headset is required to improve sound quality, nonetheless you can also use the external speakers and microphone that are supplied with most personal computers these days.

Its terribly convenient to make an Internet Phone call, just determine which Skype user or phone number you want to call, press dial and a few seconds later you will hear the phone ring at the other end. Skype claims that the sound quality for an Internet Phone call is at least as good as a normal phone call, particularly if you use a headset. Nevertheless, some users complain about echoes and some delays between speaking and hearing the feedback.

There are also more drawbacks, most Internet phone services don't permit calls to emergency services, also you may not hear incoming telephone calls whilst you are away from your computer, and if you go offline or switch off your computer you will not be able to receive calls at all. On the plus side you can use the Internet Phone services to make conference calls and if you have a Web Cam you could also set up a videoconference.

Skype is not the only provider of free Internet Phone calls; they are also available with Vontage, BT Google Talk and several others.

Vontage is one of the most popular. The service uses a router and your normal telephone so you just make calls in the usual way, but they are carried over the Internet rather than you telephone company's landline. Telephone calls to other Vontage users are free, and you get extra services such as voice mail and call waiting included in the monthly charge cost.

With the on going take up of Broad Band services around the world one has to wonder what is the longer term future for traditional land line based telephone services?

Pros And Cons Of Getting VOIP Right Now

2008-06-16T10:06:00.003-07:00

You have a telephone, right? You have a computer, right? You want to save money, right? BAM, you are a VOIP (Voice Over Internet Protocol) candidate.

It is inevitable that VOIP will replace traditional telephone service at some point. The only question is when should you jump in?

VOIP is quickly becoming more reliable and receiving wider acceptance. In fact, phone companies are already taking advantage of the technology to provide cheaper long distance rates. Like any emerging technology, however, there are kinks in the system that are still being worked out.

Advantages

VOIP has many advantages over regular phone service. One primary advantage is its low cost. If you have a fast Internet connection (DSL or cable), you can make PC-to-PC phone calls anywhere in the world FREE. PC-to-phone connections usually have a charge, but probably still cheaper than regular phone service.

You can sign up with a VOIP service provider for a monthly fee and get unlimited calls within a specified geographic area. For example, some VOIP services in the United States allow connections anywhere in North America for no extra charge. International calls are charged at a modest rate.

Another advantage is its portability. You can make and receive phone calls wherever there is a broadband connection by simply signing in to your VOIP account. This makes VOIP as convenient as e-mail. When you're traveling, you simply pack a headset or Internet phone; then you can talk to family or colleagues for next to nothing.

Phone-to-phone VOIP is also portable. Internet phones are small and light enough to take anywhere. When you sign up with a VOIP service provider, the Internet phone or adaptor used by that service is assigned a unique number. This 'phone number' remains valid, even if your VOIP service is in Los Angeles and you're connected to the Internet in London. When plugged into a broadband connection, anywhere in the world, you can make and receive calls as though you were at home .

Features like call forwarding, call waiting, voicemail, caller ID and 3way-calling, are included with Internet telephone at no extra charge. While you're talking on the phone, you can send pictures and documents at the same time.

Disadvantages

There are a few glitches that still interfere with the technology's broad acceptance by the public. Lack of continuous service during power outages and emergency calling are the 2 biggest hurdles.

Conventional phone service continues by the current supplied through the phone lineduring a blackout. This isn't possible with Internet phones. When the power goes, there goes VOIP service. Battery backups and power generators that provide electricity are the current solutions to this problem.

A major concern involves emergency 911 calls. For the most part, VOIP services aren't useful in emergencies. Traditional phone equipment can trace the locations of calls. Emergency calls are diverted to the nearest call center where the operator can identify your location, in the event you can't talk. With VOIP, there is no way currently to determine where Internet calls are originating. There is an emerging standard called e911 however, which is attempting to solve this limitation.

VOIP also has sound quality and reliability problems. Data sent across the Internet usually arrives at its destination scrambled. E-mail and documents can be reassembled in the correct order when it arrives. Voice data also arrives scrambled, but it's more complicated because of the real-time nature of VOIP. Some data packets may have to be dropped when they don't arrive in time, in order to make voice connections with the least delay. This can cause brief silences in the audio stream.

Distance and speed of the connection determine the amount of data lost. Some networks receive more traffic and thus are more likely to cause audio dropouts. One way to provide high quality audio connections is to create dedicated data paths.

With the incredible amount of work dedicated to VOIP, these disadvantages will no doubt be resolved withinin the next 2 years. It is expected that by then VOIP will have widespread consumer acceptance.

MatchVoIP.com - reorganize the VOIP industry

2008-06-16T10:06:00.001-07:00

1st/Aug/2005 is a special day for the VoIP industry. The launch of www.matchvoip.com finally solved the most headache process of the industry - finding deals on wholesale VoIP traffic.

Matchvoip.com is an online interactive VoIP marketplace where supplies and demands are matched. Based on the route information provided, matchvoip.com automatically matches the buyers and sellers according to a number of parameters preset by themselves. Matchvoip.com also offers a mutual ranking system to allow members to score their counterparts after each deal or each full cycle of discussions.

All member company will have access to the vast amount of route information; can control how to contact with other members and how to exchange minutes; organize their own information and trigger matches.

The beta release of www.matchvoip.com is totally free!

Is Voice Over IP Right For Me?

2008-06-16T10:05:00.002-07:00

For those of you that don't already know, Voice Over Internet Protocol (VoIP) allows you to make telephone calls using your internet connection. VoIP converts your voice to a digital signal which is sent over the internet to where you made your call. The digital signal is converted back to an analog one when it reaches its destination. This allows you to make calls to anyone you want, regardless if they use VoIP.

Setting Up Your VoIP System
Setting up your VoIP system is simple. To start you need to have a broad band internet connection. If you choose a company like Vonage for your VoIP service you will need to buy their hardware. It is a rather inexpensive purchase that is installed like a router; between your computer and your internet connection. Plug in a standard phone and you are ready to go. The VoIP phone works the same as your traditional phone system.

What Are Some Advantages of VoIP?
The big advantage is cost savings. Since your calls are made over the net there really is no long distance. So right away you save on long distance charges. This is the primary reason why VoIP has become so popular.

Another advantage to VoIP is that it can allow you to disconnect your regular phone line. If you have broadband internet there is no need for you to maintain a telephone line as well. VoIP frees you from having to have this phone line. More money saved.

A secondary phone number from a different area code is also a big advantage. With some voice over IP services you can get a second phone number from an area code where you receive a lot of calls form. For example, if your parents live in Toronto and you live in New York you can get a second number with a Toronto area code. Now your parents can call a local number to reach you in New York. Now they save on long distance as well.

Disadvantages of VoIP.
With any new technology there are some down sides as well. Voice over IP is no exception. With some VoIP services 911 calls are not possible. In general this is a small issue, after all how often do you call 911. However, when you need 911 it is really important that the service works.

VoIP is power dependant. If there is a power outage your VoIP phone will likely not work. Although this problem also happens with most regular cordless phones.

If your internet connection has periods of slow service this will have a negative effect on your VoIP phone. The result will be calls where your voice will be broken up and garbled.

It is quite likely that you will not be able to access services you enjoy with your regular phone service. Although features like voice mail, call waiting, call forwarding, can be obtained with your VoIP service directory assistance will likely not work.

You also may not be able to use your current phone number. If you do not live in a major center it is unlikely that you will be able to simply roll your current number over to your VoIP service. This is the problem I currently have and is the last stumbling block before I can go with VoIP. The only number I can get would be for a city 4 hours away. The result would be that anyone calling from where I live would have to call long distance to phone me.

Anytime you have to make a decision to go with new technology you have to way the advantages with the disadvantages. If you can live with the few disadvantages that voice over IP currently has you can save a lot of money on your long distance calls.

How to Never Pay a Hotel Phone Bill Again

2008-06-16T10:05:00.001-07:00

Session Initiation Protocol (SIP) is a signaling protocol for establishing sessions in an IP network. But if you are like most of us, that means nothing to you. In layman's terms, SIP is a method by which various computers can talk to one another so that they can complete voice calls. The protocol is increasingly being adopted as the standard means by which computers communicate to facilitate VoIP or Voice Over Internet Protocol. So you can imagine SIP as a common language for new generation operators to speak to connect calls. However, there are no operators there is only your computer (or other hardware) and that of the person you are speaking with. That brings this introduction to some of the many benefits of SIP communication.

The goal of SIP was to provide users with many of the functions and features they typically expect with making phone calls, such as familiar rings, hearing the ring back tone when a call is placed, and the process of dialing a number. SIP goes beyond this however, also implementing a number of advanced features. Despite its’ convenient interface that mirrors that of a typical telephone call, SIP is based on an internet protocol rather than that of the telephone industry. Because of this, SIP is able to work seamlessly alongside other internet based protocols. This has allowed the technology to uniquely establish a user location, meaning that you can tell the IP address or "location" from which a person is making a call, something vital for offering emergency services. It also allows for coordination amongst the various participants in deciding upon what call features will be supported, as well as providing the protocol for call management which allows for adding, dropping, or transferring call participants.

One of the most exceptional benefits of Session Initiation Protocol (SIP) is its application with Private Branch Exchange (PBX). A private branch exchange is a private telephone network used within an enterprise in which users share a certain number of outside lines for external telephone calls. This provides a significant cost savings to the company because it allows companies to quickly and easily make calls within their institution, as well as save by limiting the number of external phone lines that must be maintained. SIP can extend these cost savings dramatically by offering users free long distance calls worldwide. Once again, because SIP is internet based rather than running over traditional telephone lines, the cost of call transmission are as cheap as say sending an e-mail, that is to say, Free! While PBX is already an efficient use of office resources incorporating SIP into a PBX means taking such savings and capabilities to a new level. Incorporating SIP gives users’ access to free interoffice communications, long distance calls, as well as huge savings in setup and transaction costs. These transaction cost savings are due to the fact that SIP is based on internet protocol allowing for the ability to physically move phones without any need for rewiring or new setup costs. Because that the system is peer-to-peer rather than cog and wheel like hardwired telephony means that there is no complicated setup necessary, but rather users can simply plug the phone into any available broadband connection and without the need for any complicated hardware or software, calls are ready to be made and received.

This brings us to what is potentially the greatest savings that SIP provides. We all hate to have to pay $2.00 for making a simple local call from a hotel room. But for those of us that have had to pay exorbitant long-distance charges from hotels, the level of angst felt reaches new heights. Add to this the fact that often companies require conference calling for their employees, a service that hotels are all too happy to charge a high premium to provide. For companies that have a lot of their employees traveling or practicing in various locales, the overhead costs of making such calls can really put a damper on year end profits. SIP offers a solution to hotel bills, and for that matter all telephone bills whatsoever. Just as sending an e-mail is free whether you are sending that e-mail to a person across the street or around the world, so making a call using SIP from any locale to any other locale in the world is free. All that is needed is a broadband connection. And just as one can send an email from wherever the internet can be accessed, SIP users can make their free calls from the office, the home, or even (gasp) the hotel room. Not to mention the huge savings in regular long-distance charges, the simple fact that long distance and local calls can be made for free from hotel rooms (most of which offer complimentary broadband service) is an enormous long-term cost savings. But add to this the fact that conference calls are available at no additional cost, which can be explained by following the principle that sending an e-mail to many individuals at the same time is just as cheap as one to one communication. Altogether these savings mean that companies who have in the past been laden with high local and long distance phone bills will be able to have their employees keep in close communication no matter their location for free.

SIP goes beyond this, however. Because SIP uses peer-to-peer connections there are no extra costs for having hundreds or even thousands of employees making SIP calls whereas the management costs for such a system under traditional telephony would be astronomical. This is never the case with PBXs that utilize SIP in a peer to peer connection format, however, where structural costs do not increase as your business grows and your usage of the PBX increases.

Session Initiation Protocol (SIP) offers customers of traditional telephony fantastic cost savings, the flexibility to make free calls from anywhere in the world at any time, and the ability to expand a PBX system with no setup costs. Because there is no complicated hardware or software necessary to setup SIP in a PBX, implementing the technology is as simple as having access via broadband to the internet. Due to these benefits as well as innumerable others, expanded use of SIP in PBX and in a variety of other settings is simply a matter of expanded customer exposure to the possibilities of SIP.

Equipment Options For VOIP Communication

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The marriage of computer and telephone technology goes by the funny name of VOIP (Voice Over Internet Protocol). But the cost savings are no laughing matter.

The Simplest Solution -- Headphones

Attach a headset to your computer’s sound card and you can try VOIP for free!

Download any one of the many VOIP software packages -- Skype, Gizmo, Free World Dialup, and Net2Phone are some of the big names. Install and invite your buddies to install the same software. It’s that easy to set up. Special features like call display, call forwarding, voicemail, and conference calls are also free as long as both parties are using computers.

It's even easier to use. Just click on a name to start a call. Most of these so-called "soft phones" allow you to place and receive calls at no charge to and from anywhere in the world, so long as you are not connecting to cellular or landline phones.

Internet Phones

The next step up from headsets is Internet phones. They plug into the USB port or sound card of your computer.

Because you still need VOIP software installed on your computer to make and receive calls, these phones are also considered soft phones. But they seem more like "real" telephones because they ring, have regular number pads and are used like conventional phones.

Analog Telephone Adapter (ATA)

Progressing up the VOIP ladder, ATA is next. It allows you to connect a regular analog telephone to a broadband modem. It is usually free when you sign up with a provider, similar to signing up with a telephone company. There is a monthly charge for this service, and you may have to sign a contract committing you to that provider for a specified period.

Using an ATA for Internet phone calls is straightforward. You pick up the phone and dial a number. Anyone calling you won’t even know that you are using VOIP.

A computer is not needed for this kind of link. It connects to either a DSL modem linked to your phone line or cable modem attached to your cable television connection. Any traditional telephone can also be plugged into an ATA.

You can even take your ATA with you when you’re traveling and receive phone calls from anywhere by connecting it to any broadband modem. Calls to your home phone number will be routed to your ATA (which has a unique identification) at the same cost as the call to your residence.

IP Phone

The final VOIP option is an IP phone (not the same as an Internet Phone). IP phones plug directly into the modem; Internet phones plug into the sound card or USB port of your computer.

An IP phone is a handset that has all the hardware and software built into it. You connect an IP phone to a broadband modem, then make or receive calls the same way that you would with an ATA.
The advantage of an IP phone over an ATA is that it is a completely integrated unit. You don’t need an extra telephone to plug into it. Another IP phone advantage is that your phone numbers are all stored and the display screen provides information about incoming calls.

There you have it: 4 choices that will all add up to substantial telephone savings.

Choosing A VOIP Provider

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There are 2 basic VOIP (Voice Over Internet Protocol) provider options: free services or paid providers that charge a monthly fee. Making that choice depends on how you plan to use VOIP.

If you just want to chat with friends and family over the Internet, a free service may be adequate. If you're looking for a true alternative to normal phone service, however, consider a VOIP service with a paid package deal.

Package Choices

There are so many choices. To determine which is the best service for your money, you must decide which services you need, and whether you want to quit your existing telephone service completely.

Most VOIP providers offer package plans with free calls to a designated geographical area. Nearly all providers offer free call waiting, call display, and conference call services.

Even though the basic package for a similar fee is the same with most providers, there is a great rivalry between VOIP service providers, with each striving to offer services that set them apart from their competitors. To make the right choice, you'll have to check several packages to find the best for your needs.

For example, if you make a lot of overseas calls, a package that includes international calls makes sense. Or if you receive most of your calls from a specific city, get a package that offers a specific phone number that allows people to call you at that local rate.

Service and reliability are other critical factors when selecting a VOIP provider. This information is available from reviews on the internet or by asking your friends which providers they use. One suggestion is to find a provider offering a money-back guarantee.

Find out how much bandwidth is required for a particular VOIP service. If the information is not available from the company's web site, send an e-mail to verify that your broadband connection is suitable for their VOIP service. Usually 128 kbps on the upload side is sufficient.

Problems

Emergency calls are 1 of the technical drawbacks with VOIP, because it's hard to determine your physical location on VOIP calls. 911 calls may not be routed to the correct call center, and if they are, operators can't establish your location if you are unable to communicate. The Federal Communications Commission, in the United States, is demanding that VOIP service providers find a solution.

Providing phone service during a power outage is another technical problem. Since VOIP requires electrical current to operate modems, in a power outage the VOIP phone line goes dead. One solution is to use a computer with a battery backup. Another is an electrical generator to provides emergency household electricity.

Finally, you may want to retain your existing phone service after signing up for VOIP. Not all providers offer this service, so if it's important, verify that ability in advance.

Broadband Internet Saves Money

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Most people look at the bottom line cost of broadband Internet when deciding the cost versus the benefits of Internet service. It's time to take a closer look. A good place to start is VoIP, also known as broadband phone service. The reasoning behind this being, the lower phone rates offset the increased of cost Internet service, essentially paying for the rise in cost in Internet access.

The cost effective possibilities are endless. Downloading movies instead of going to the video store also puts your broadband connection to work, (the legal way of course). You'll save gas, time, and it is usually just cheaper.

It has been rumored, Microsoft, in partnership with Time Warner Cable, is working on an Internet TV service called IP TV, and is due to launch in 2006. With computers having the capability of using an LCD TV screen as a monitor, or stream media to the TV, one can imagine the financial benefits of this technology, but only if you have broadband.

The examples listed are likely the most common ways to save a buck or two with broadband. Internet telephone and Internet TV are just a couple examples of new technology for broadband to come. by now it should be fairly clear to most people that faster surfing and downloads are only the very basic of benefits to broadband users.

Most dial up users won't switch to high speed Internet because they believe it's too expensive. Sure the basic subscription is more, but there are literally hundreds of ways to offset the higher cost of broadband Internet service.

In most cases, the benefits of high speed Internet far outweigh the cost. In closing, let me just say the next time you are looking for somewhere to go or something to do with your broadband connection, try looking for ways to put it to work for you, and save some money.

A guide to VoIP

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What is VoIP? Voice over Internet Protocol (VoIP) is the ability to transmit voice over the Internet to either a receiving computer, telephone or even a mobile phone. VoIP phone is becoming the popular worldwide telephone service for both consumer and the business communities. VoIP works by using a network technology known as Packet Switching Network whereas landline telephones use the Circuit Switching Network. This is referred to as the Public Switched Telephone Network.

What's the difference between VoIP normal phones?

The main difference between Packet Switching and Circuit Switching, is that Packet Switching uses (data) or Packets and sends them over the Internet while Circuit Switching is accomplished by using electrical circuits to make a telephone connection. Circuit Switching is like the old switchboard operators, frantically trying to connect the right caller with the receiver. Packet Switching is used to transfer data all across the Internet including E-mail. Packet Switching converts audio formats into data packets and transmits them over the Internet, then reassembles them on the other person’s phone or computer in real time. By using a Broadband Internet Connection, microphone and speakers a conversation can take place similar to traditional telephone.

VoIP phones have been round for sometime, but increases in technology it is becoming increasingly popular. Several years ago many applications were available offering some form of free VoIP phone service. Majority of these have gone or now charge a fee for the use of their service as VoIP phone provider. Moreover, VoIP is developing higher standards of quality every day, and it has proved that it is a viable force for telecommunication for the future.

Who is providing VoIP phone service?

Telephone and Internet service provider companies are expanding to allow for monthly VoIP phone services. Companies such as AOL, Verizon and Sprint have VoIP phone offerings. Recently eBay has joined the ranks of VoIP phone service providers by purchasing skype VoIP software, with its vast membership base the VoIP message will soon reach the man on the street.

What's special about VoIP?

Instant messaging programs such as MSN massager have been using VoIP technology for years. Now, most of these messaging programs come with voice enabled features which allow you to call a member of your buddy list. By using a microphone and speakers, you will be able to converse anywhere in the world, by VoIP and your Instant Messaging program.

With instant messaging VoIP incorporates different areas into one program. With your voice enabled programs, you can hook up a digital camera,web cam and use video, while you are speaking on your microphone and listening to on your speakers, and you can type back and forth with your chat program. You could even write an email at the same time. The potential for VoIP phones use is nearly limitless.

VoIP has this unique ability to integrate many forms of telecommunication applications into one package can handle data, audio, video, E-Mail, and web based applications simultaneously. This makes VoIP an incredible boost to business world and provides a cost effective choice of telephone service.

VoIP phone service providers are increasing in popularity with many people discovering all of the benefits available to them by switching from using their land line telephones to VoIP service. First, VoIP phone services costs significantly less than standard phone service, and this is a great attraction for bringing in new customers. Many VoIP phone plans will let you make unlimited long distance calls or provide you with a plan for very inexpensive rates. Many of the features that are often included for a fee with traditional phone service are often included for free with VoIP services. Features such as Call Waiting, Call Block, Call Forwarding, Conference Calling, Voice Mail are usually charged as extras by the traditional phone companies but these are usually free with the VoIP phone packages.Another benefit to VoIP services is that you can usually keep your existing phone number, or allow you to select a new area code. The means if you select an area where most of your friends and family live, a call to you will be treated as local call. For a remote business VoIP service can give the perception of having multiple office locations.

What's the future for VoIP

Make no mistake about it VoIP phone services is a the emerging contender in the telecommunication world.It is a proven technology, can seamlessly integrate into many existing applications, does not require special equipment anyone with a PC with a microphone and speakers can use the service and it is very cost effective. Talk will be cheap!

Pros And Cons Of Getting VOIP Right Now

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A Brief Intro To VoIP

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If you have an ear open to new computer technologies, you are sure to have heard about VoIP. Voice over Internet Protocol (VoIP) is an emerging set of applications which allows you to make telephone calls over the Internet. It is already starting to replace existing telephone networks, with some people and businesses opting to cancel their traditional phone line and use VoIP instead.

VoIP was originally developed to provide voice communication between computer users in different locations. Although it still has this application, it has been further developed into a telephone network in its own right. People using VoIP can call any telephone anywhere in the world and can receive calls on telephone sets connected to the Internet or Local Area Network (LAN).

Background

It all started back in 1995 when Israeli computer enthusiasts made the first computer to computer voice connection. In the same year this technology was developed into a software package called Internet Phone Software. All that was needed to talk to another computer user was a modem, sound card, speakers, and a microphone.

The software digitized and compressed the audio signal before sending it over the Internet in data packets. These voice connections could only occur between computers which had the software installed. The sound quality was very poor -- nowhere near the quality of standard telephone connections.

The technology continued to be developed and by 1998 gateways had been established to allow PC-to-phone connections. Later that same year phone-to-phone connections that used the Internet for voice transmission were set in place. These phone-to-phone connections still required a computer to initiate the call, but once the connection was established, the callers could use a regular phone set.

VoIP Today

There are currently many VoIP services available for residential and commercial use. Some of these still rely on PC-to-PC connections but may offer other services such as PC-to-phone and phone-to-phone.

Internet phones are available that plug into the sound card or USB port of a computer. These phones may have number pads and ringers that allow you to use them the same as traditional telephones. The computer can be bypassed completely by connecting a phone directly to a broadband modem (either DSL or cable).

How Does It Work?

The first step in using VoIP is converting your voice into digital data. This is done by 'sampling' your voice -- dividing the analog sound signal into discrete steps that can be assigned a number value. Once your voice is digitized, the data can be compressed.

This compressed digital data is split up into 'packets' of about 1500 bytes that can be transferred over the Internet. As well as the voice data, the packets contain information about their origin, their destination, and a timestamp that allows them to be reconstructed in the correct order. Once they arrive at their destination, they are reassembled and converted from digital back into analog so that the receiving party can hear your voice.

In order for voice data to be transmitted without noticeable delays, a broadband Internet connection is necessary. Many households and businesses are already using broadband (either DSL or cable) so adding VoIP is relatively simple.